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.. This work is licensed under a Creative Commons Attribution 4.0 International License.
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Troubleshooting
===============
In order to find the origin of an error, we suggest to use the logs resulting from tracing, which needs to be activated.
Using the DFC REST API
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The DFC supports a REST API which includes features to facilitate troubleshooting.
One REST primitive, **status**, returns statistics and status information for the DFC processing.
Here follows an example on how to use (here curl is used, but a web-browser can also be used. If you are
logged in to a container, wget can probably be used):
``curl http://127.0.0.1:8100/status -i -X GET``
The following features are implemented by enabling so called 'actuators' in the Springboot framework used:
**loggers** - is used to control the logging level on different loggers (so you can enabled debug tracing on a certain
logger.
**logfile** - get logged information.
**health** - get health check info, there is currently no info here. But the endpoint is enabled.
**metrics** - read metrics from the Java execution environment; such as memory consumption, number of threads, open file
descriptors etc.
Here follow some examples:
Activate debug tracing on all classes in the DFC:
``curl http://127.0.0.1:8100/actuator/loggers/org.onap.dcaegen2.collectors.datafile -i -X POST -H 'Content-Type:
application/json' -d '{"configuredLevel":"debug"}'``
Read the log file:
``curl http://127.0.0.1:8100/actuator/logfile -i -X GET``
Get build information:
``curl http://127.0.0.1:8100/actuator/info``
Get metric from the JVM. This lists the metrics that are available:
``curl http://127.0.0.1:8100/actuator/metrics -i -X GET``
To see the value of a particular metric, just add \/[nameOfTheMetric] in the end of address, for example:
``curl http://127.0.0.1:8100/actuator/metrics/process.cpu.usage -i -X GET``
Certificate failure
"""""""""""""""""""
If there is an error linked to the certificate, it is possible to get information about it. A possible cause for the
error can be that the expiry date of the certificate is past.
``keytool -list -v -keystore dfc.jks``
The command to encode the b64 jks file to local execution is (the \*.jks.b64 is in the repo and the Dockerfile is
encoding it into .jks. So when you pull from nexus, this won't be needed, only when git-checkout and java/mvn run):
``base64 -d dfc.jks.b64 > dfc.jks``
Common logs due to configuration errors
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**Do not rely on exact log messages or their presence, as they are often subject to change.**
.. **Missing configuration on Consul**
.. "Exception during getting configuration from CONSUL/CONFIG_BINDING_SERVICE"
DFC uses a number of configuration parameters. You can find below the kind of reply you get if any parameter is not valid:
-Wrong trustedCaPassword:
.. code-block:: json
org.onap.dcaegen2.collectors.datafile.tasks.FileCollector |2019-04-24T14:05:54.494Z |WARN |Failed to download file: PNF0 A20000626.2315+0200-2330+0200_PNF0-0-1MB.tar.gz, reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.IOException: Keystore was tampered with, or password was incorrect |RequestID=A20000626.2315+0200-2330+0200_PNF0-0-1MB.tar.gz | | |FileCollectorWorker-2 |
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.IOException: Keystore was tampered with, or password was incorrect ...
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.IOException: Keystore was tampered with, or password was incorrect ...
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.IOException: Keystore was tampered with, or password was incorrect ...
org.onap.dcaegen2.collectors.datafile.tasks.ScheduledTasks |2019-04-24T14:06:40.609Z |ERROR |File fetching failed, fileData
-Wrong trustedCa:
.. code-block:: json
org.onap.dcaegen2.collectors.datafile.tasks.FileCollector |2019-04-24T14:11:22.584Z |WARN |Failed to download file: PNF0 A20000626.2315+0200-2330+0200_PNF0-0-1MB.tar.gz, reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.FileNotFoundException: **WRONGconfig/ftp.jks** |RequestID=A20000626.2315+0200-2330+0200_PNF0-0-1MB.tar.gz | | |FileCollectorWorker-2 |
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.FileNotFoundException: WRONGconfig/ftp.jks ...
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.FileNotFoundException: WRONGconfig/ftp.jks ...
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.FileNotFoundException: WRONGconfig/ftp.jks ...
org.onap.dcaegen2.collectors.datafile.tasks.ScheduledTasks |2019-04-24T14:11:58.963Z |ERROR |File fetching failed, fileData
-Wrong keyPassword:
.. code-block:: json
org.onap.dcaegen2.collectors.datafile.tasks.FileCollector |2019-04-24T14:15:40.694Z |WARN |Failed to download file: PNF0 A20000626.2315+0200-2330+0200_PNF0-0-1MB.tar.gz, reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.IOException: Keystore was tampered with, or password was incorrect |RequestID=A20000626.2315+0200-2330+0200_PNF0-0-1MB.tar.gz | | |FileCollectorWorker-2 |
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.IOException: Keystore was tampered with, or password was incorrect ...
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.IOException: Keystore was tampered with, or password was incorrect ...
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.IOException: Keystore was tampered with, or password was incorrect ...
org.onap.dcaegen2.collectors.datafile.tasks.ScheduledTasks |2019-04-24T14:16:08.292Z |ERROR |File fetching failed, fileData
-Wrong keyCert:
.. code-block:: json
org.onap.dcaegen2.collectors.datafile.tasks.FileCollector |2019-04-24T14:20:46.308Z |WARN |Failed to download file: PNF0 A20000626.2315+0200-2330+0200_PNF0-0-1MB.tar.gz, reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.FileNotFoundException: **WRONGconfig/dfc.jks (No such file or directory)** |RequestID=A20000626.2315+0200-2330+0200_PNF0-0-1MB.tar.gz | | |FileCollectorWorker-2 |
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.FileNotFoundException: WRONGconfig/dfc.jks (No such file or directory) ...
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.FileNotFoundException: WRONGconfig/dfc.jks (No such file or directory) ...
\... |WARN |Failed to download file: ..., reason: org.onap.dcaegen2.collectors.datafile.exceptions.DatafileTaskException: Could not open connection: java.io.FileNotFoundException: WRONGconfig/dfc.jks (No such file or directory) ...
org.onap.dcaegen2.collectors.datafile.tasks.ScheduledTasks |2019-04-24T14:21:16.447Z |ERROR |File fetching failed, fileData
-Wrong consumer dmaapHostName:
.. code-block:: json
org.onap.dcaegen2.collectors.datafile.tasks.ScheduledTasks |2019-04-24T14:27:06.578Z |ERROR |Polling for file ready message failed, exception: java.net.UnknownHostException: **WRONGlocalhost**: Try again, config: DmaapConsumerConfiguration{consumerId=C12, consumerGroup=OpenDcae-c12, timeoutMs=-1, messageLimit=1, **dmaapHostName=WRONGlocalhost**, dmaapPortNumber=2222, dmaapTopicName=/events/unauthenticated.VES_NOTIFICATION_OUTPUT, dmaapProtocol=http, dmaapUserName=, dmaapUserPassword=, dmaapContentType=application/json, trustStorePath=change it, trustStorePasswordPath=change it, keyStorePath=change it, keyStorePasswordPath=change it, enableDmaapCertAuth=false} |RequestID=90fe7450-0bc2-4bf6-a2f0-2aeef6f196ae | | |reactor-http-epoll-3 |
\... |ERROR |Polling for file ready message failed, exception: java.net.UnknownHostException: *WRONGlocalhost*, config: DmaapConsumerConfiguration{..., dmaapHostName=*WRONGlocalhost*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: java.net.UnknownHostException: *WRONGlocalhost*: Try again, config: DmaapConsumerConfiguration{..., dmaapHostName=*WRONGlocalhost*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: java.net.UnknownHostException: *WRONGlocalhost*: Try again, config: DmaapConsumerConfiguration{..., dmaapHostName=*WRONGlocalhost*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: java.net.UnknownHostException: *WRONGlocalhost*: Try again, config: DmaapConsumerConfiguration{..., dmaapHostName=*WRONGlocalhost*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: java.net.UnknownHostException: *WRONGlocalhost*: Try again, config: DmaapConsumerConfiguration{..., dmaapHostName=*WRONGlocalhost*, ...} ...
-Wrong consumer dmaapPortNumber:
.. code-block:: json
org.onap.dcaegen2.collectors.datafile.tasks.ScheduledTasks |2019-04-24T14:33:35.286Z |ERROR |Polling for file ready message failed, exception: io.netty.channel.AbstractChannel$AnnotatedConnectException: syscall:getsockopt(..) failed: Connection refused: localhost/127.0.0.1:**WRONGport**, config: DmaapConsumerConfiguration{consumerId=C12, consumerGroup=OpenDcae-c12, timeoutMs=-1, messageLimit=1, dmaapHostName=localhost, **dmaapPortNumber=WRONGport**, dmaapTopicName=/events/unauthenticated.VES_NOTIFICATION_OUTPUT, dmaapProtocol=http, dmaapUserName=, dmaapUserPassword=, dmaapContentType=application/json, trustStorePath=change it, trustStorePasswordPath=change it, keyStorePath=change it, keyStorePasswordPath=change it, enableDmaapCertAuth=false} |RequestID=b57c68fe-84bf-442f-accd-ea821a5a321f | | |reactor-http-epoll-3 |
\... |ERROR |Polling for file ready message failed, exception: io.netty.channel.AbstractChannel$AnnotatedConnectException: syscall:getsockopt(..) failed: Connection refused: localhost/127.0.0.1:*WRONGport*, config: DmaapConsumerConfiguration{..., dmaapPortNumber=*WRONGport*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: io.netty.channel.AbstractChannel$AnnotatedConnectException: syscall:getsockopt(..) failed: Connection refused: localhost/127.0.0.1:*WRONGport*, config: DmaapConsumerConfiguration{..., dmaapPortNumber=*WRONGport*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: io.netty.channel.AbstractChannel$AnnotatedConnectException: syscall:getsockopt(..) failed: Connection refused: localhost/127.0.0.1:*WRONGport*, config: DmaapConsumerConfiguration{..., dmaapPortNumber=*WRONGport*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: io.netty.channel.AbstractChannel$AnnotatedConnectException: syscall:getsockopt(..) failed: Connection refused: localhost/127.0.0.1:*WRONGport*, config: DmaapConsumerConfiguration{..., dmaapPortNumber=*WRONGport*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: io.netty.channel.AbstractChannel$AnnotatedConnectException: syscall:getsockopt(..) failed: Connection refused: localhost/127.0.0.1:*WRONGport*, config: DmaapConsumerConfiguration{..., dmaapPortNumber=*WRONGport*, ...} ...
-Wrong consumer dmaapTopicName:
.. code-block:: json
org.onap.dcaegen2.collectors.datafile.tasks.ScheduledTasks |2019-04-24T14:38:07.097Z |ERROR |Polling for file ready message failed, exception: java.lang.RuntimeException: DmaaPConsumer HTTP 404 NOT_FOUND, config: DmaapConsumerConfiguration{consumerId=C12, consumerGroup=OpenDcae-c12, timeoutMs=-1, messageLimit=1, dmaapHostName=localhost, dmaapPortNumber=2222, **dmaapTopicName=/events/unauthenticated.VES_NOTIFICATION_OUTPUTWRONG**, dmaapProtocol=http, dmaapUserName=, dmaapUserPassword=, dmaapContentType=application/json, trustStorePath=change it, trustStorePasswordPath=change it, keyStorePath=change it, keyStorePasswordPath=change it, enableDmaapCertAuth=false} |RequestID=8bd71bac-68af-494b-9518-3ab4478371cf | | |reactor-http-epoll-4 |
\... |ERROR |Polling for file ready message failed, exception: java.lang.RuntimeException: DmaaPConsumer HTTP 404 NOT_FOUND, config: DmaapConsumerConfiguration{..., dmaapTopicName=*/events/unauthenticated.VES_NOTIFICATION_OUTPUTWRONG*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: java.lang.RuntimeException: DmaaPConsumer HTTP 404 NOT_FOUND, config: DmaapConsumerConfiguration{..., dmaapTopicName=*/events/unauthenticated.VES_NOTIFICATION_OUTPUTWRONG*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: java.lang.RuntimeException: DmaaPConsumer HTTP 404 NOT_FOUND, config: DmaapConsumerConfiguration{..., dmaapTopicName=*/events/unauthenticated.VES_NOTIFICATION_OUTPUTWRONG*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: java.lang.RuntimeException: DmaaPConsumer HTTP 404 NOT_FOUND, config: DmaapConsumerConfiguration{..., dmaapTopicName=*/events/unauthenticated.VES_NOTIFICATION_OUTPUTWRONG*, ...} ...
\... |ERROR |Polling for file ready message failed, exception: java.lang.RuntimeException: DmaaPConsumer HTTP 404 NOT_FOUND, config: DmaapConsumerConfiguration{..., dmaapTopicName=*/events/unauthenticated.VES_NOTIFICATION_OUTPUTWRONG*, ...} ...
-Consumer dmaapProtocol:
Not configurable.
Missing known_hosts file
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When StrictHostKeyChecking is enabled and DFC cannot find a known_hosts file, the warning information shown below is visible in the logfile. In this case, DFC acts like StrictHostKeyChecking is disabled.
.. code-block:: bash
org.onap.dcaegen2.collectors.datafile.ftp.SftpClient |2020-07-24T06:32:56.010Z
|WARN |StrictHostKeyChecking is enabled but environment variable KNOWN_HOSTS_FILE_PATH is not set or points to not existing file [/home/datafile/.ssh/known_hosts] --> falling back to StrictHostKeyChecking='no'.
To resolve this warning, provide a known_hosts file or disable StrictHostKeyChecking, see DFC config page - :ref:`strict_host_checking_config`.